What is your billing and payment policy?

At The Grand Budapest Hotel, we aim to make your stay as comfortable as possible by providing clear and transparent billing and payment processes.

What payment methods do you accept?

We accept the following payment options for your convenience:

• Major credit and debit cards (Visa, MasterCard, American Express, Discover)
• Cash payments in local currency
• Mobile payment services including Apple Pay and Google Pay
• Bank transfers for corporate and group bookings (arrangements must be made in advance)

Please note that payment is typically required at check-out or upon reservation confirmation, depending on your booking type.

What are your refund and cancellation policies?

Refund eligibility depends on the terms of your reservation:

• Fully Refundable Bookings: Cancellations made at least 48 hours prior to the scheduled arrival date are eligible for a full refund.
• Non-Refundable Bookings: Certain promotional rates or packages may be non-refundable. Please review your booking details carefully.
• No-Show Policy: Guests who do not arrive without prior cancellation will be charged for the first night’s stay.

For refund requests or billing disputes, please contact [e-mail] with your reservation number and details. Our team will respond promptly to assist you.